1. How do I join the rewards program?
You can join the rewards program by creating an account on TheCrib.ae. Click here to create an account.
2. Do MyCrib stars expire?
MyCrib stars currently do not expire.
3. How do I redeem MyCrib stars?
To redeem MyCrib stars log in to your account. Then open the rewards panel by clicking the "Rewards" launcher, and go to the "Ways to redeem section".
4. How do I get my birthday MyCrib Stars?
In order to get MyCrib Stars for your birthday, create an account, open the panel, and click on "ways to earn" and then "celebrate a birthday".
Enter in your birthday.
Please note that birthdays must be entered at least 30 days in advance to be rewarded, and only 1 birthday reward is allowed per year.
5. What happens to MyCrib Stars if I return/cancel my order?
Earning MyCrib Stars:
If you cancel, or return all or part of your order, the corresponding amount of MyCrib Stars you earned from that order will be deducted from your MyCrib Stars balance.
Redeeming MyCrib Stars:
If you return or cancel an order that used one of the rewards that you redeemed with MyCrib Stars, the Stars will not automatically be added back to your account. Please reach out to us when/if this happens to you. We will add the stars back into your account for you.